Privacy Policy
TIKKA LAST MILE (“DTDC IL”) understands the importance of
protecting the privacy of users of the TIKKA LAST MILE website www.TIKKA LAST MILE.co.il. The information collected on the TIKKA LAST MILE IL website is
used to market and improve the services of TIKKA LAST MILE and its
subsidiaries’, to improve the content and services on the TIKKA LAST MILE web
site and make it easier to use and more appropriate to individual users and to
contact its users with updates to the web site or for other marketing purposes.
TIKKA LAST MILE may use this information, with the users’ permission, for the
above purposes.
TIKKA LAST MILE IL never shares any information obtained on or
from the TIKKA LAST MILE IL website with any other organization, and will not
do so in future, unless required by law. TIKKA LAST MILE IL will not sell
information obtained through the TIKKA LAST MILE website to any party or
parties.
Certain areas of the TIKKA LAST MILE website, including but not
limited to the sections on ‘Tracking’, ‘Service Guide’, ‘Franchisee’,
‘Corporate Solutions’, ‘Careers’ and ‘eSolutions’ require registration or a
password for access. Information obtained from registered users of these areas
may also be used for TIKKA LAST MILE’s marketing purposes, and cookies may be
used in those and other areas, as is described in this privacy policy.
Information obtained in these areas may also be used in accordance with
agreements governing access to and use of the specific areas, including, but
not necessarily limited to the ‘Tracking’ section on the TIKKA LAST MILE
website. In addition, visitors to the TIKKA LAST MILE website may choose to
register for a TIKKA LAST MILE website username and password to simplify access
to some interactive features on the TIKKA LAST MILE website. Log file data and
other information gathered from registered users of the TIKKA LAST MILE website
are used to improve the customer experience of the users of the TIKKA LAST MILE
website.
The TIKKA LAST MILE website login currently provides users with
access to Tracking, Location Finder, Price and Time Finder, Create Shipment and
Request Pickup. In the future, TIKKA LAST MILE may add other features to those
accessed through the TIKKA LAST MILE website Login.
Please also see the TIKKA LAST MILE ‘Conditions of Carriage’ for
terms of carriage, limitations of liability, and disclaimers of warranty and
general terms applicable to all delivery services and various information used
and provided with the services of TIKKA LAST MILE.
Certain shipment data will be provided to the authorities of the
country of transit or destination for customs and tax clearance or for security
screening, as required by the laws of such country. The information provided
would usually include: shipper name and address, receiver name and address,
description of the goods, number of pieces, weight and value of shipment.
For more
information on this Privacy Policy, please refer to the detailed section on the
privacy policy below.
1. Information collected about visitors to the TIKKA LAST MILE web
site:
The TIKKA LAST MILE web
server uses an extended log file format which captures: date and time of visit,
referring address (location from which a visitor comes to the TIKKA LAST MILE
website), type of Internet browser, and visitor’s IP address.
2. Personal Information collected on the TIKKA LAST MILE website:
Several areas of the TIKKA
LAST MILE website ask for personal information. They include the username
registration, features of managing the user account of the users and
registration pages for various online services offered by TIKKA LAST MILE on
the TIKKA LAST MILE website. This list may be expanded without notice. In the
event that it is expanded, additional information may be required. In these
areas, the user’s name, address, email address, billing information, and
business profile are requested. This information is collected to help us
further develop TIKKA LAST MILE’s services, to provide users access to various TIKKA
LAST MILE’s internet-based information and product services, and to bill users
for those services if users elect to use them.
3. Manner of use of the user information collected on the TIKKA LAST
MILE website
The information collected
through the TIKKA LAST MILE website site helps TIKKA LAST MILE identify the
type of web site content the customers value most. TIKKA LAST MILE uses this
information to market and improve the TIKKA LAST MILE website and its services.
TIKKA LAST MILE also use this information to send you email notifications about
updates to the TIKKA LAST MILE website, and to contact the users by other means
for marketing and other purposes. TIKKA LAST MILE’s policy is to not give, sell
or otherwise distribute the information collected through this site to third
parties outside of TIKKA LAST MILE and its subsidiaries (unless required by
law); provided, however, in some cases TIKKA LAST MILE may use suppliers to
assist TIKKA LAST MILE in collecting, using or otherwise processing for TIKKA
LAST MILE’s benefit the information obtained through the TIKKA LAST MILE
website. TIKKA LAST MILE’s practice requires its suppliers to conduct such
activities consistent with this policy and TIKKA LAST MILE’s requirements of
maintaining privacy of TIKKA LAST MILE’s customers.
4. Use of third party links on the TIKKA LAST MILE website
Parts of the TIKKA LAST
MILE website consist of products and services hosted by subsidiaries and
third-party businesses. When users leave the TIKKA LAST MILE website to visit
one of these sites, the only information transferred to the third-party is the
fact that the user came from the TIKKA LAST MILE website.
This practice allows the
third-party to monitor their web site traffic, but does not provide them with
any information about the users of the TIKKA LAST MILE website. TIKKA LAST MILE
is not responsible or liable for the independent privacy policies of
third-party sites. Users are advised to consult the privacy policies at those
third party websites to determine how the user’s information may be used.
5. Cookies, their functionality on the TIKKA LAST MILE website, how
to remove them from the user’s hard drive:
A cookie is a series of
data characters that, when programmed into a web site, is placed by the web
server into the browser’s application folder on the user’s computer. Once
placed onto the user’s computer, the cookie will allow the web site to
“recognize” you as a unique user of the website.
Cookies help TIKKA LAST
MILE with the capability to personalize information for certain segments of its
customer base. They are also are used to allow TIKKA LAST MILE the opportunity
to associate individual customers with their information profiles. For example,
through the use of cookies, the TIKKA LAST MILE website username can
“remember and auto fill” your user ID when users login their TIKKA
LAST MILE website Login username on the TIKKA LAST MILE website from their
computer.
Cookies can be removed from a user’s hard drive. Also, depending on what type
of web browser and what browser version the user of the TIKKA LAST MILE website
is using, users may be able to change the properties on their cookie file so
that cookies are not used or saved. Please check with the browser provider for
more information on removing cookies.
6. SECURITY ALERT- SPAM MAILS
Fraudulent Email Alert:
You may be receiving reports of fraudulent emails with the subject lines
“Shipping Conformation,” “Verify Info,” Promotion gifts and
cheques” “Some important information is missing” and
“Please fulfill the documents attached to verify your identity.” The
fraudulent email may have an attached file that may contain a virus or other
malware.
If you receive a message matching this description below, do not open the email
or click on the attachment. Delete the email immediately or forward it to the
corporate IT team & Vigilance team.
TIKKA LAST MILE does not request, via unsolicited mail or e-mail, payment or
personal information in return for goods in transit or in TIKKA LAST MILE
custody. If the fraudulent e-mail resulted in financial loss you should contact
your banking institution immediately through the appropriate channels. TIKKA
LAST MILE is not responsible for any charges or costs incurred as a result of
unauthorized or fraudulent activity that abuses the TIKKA LAST MILE name,
service marks and logos.
Common Warning Signs of
Online Scams:
o
Unexpected
requests for money in return for delivery of a package, gifts from a promotion
company ,often with a sense of urgency.
o
Requests
for personal and/or financial information.
o
Links to
misspelled or slightly altered Web-site addresses (DTDC.co.il)
o
Spelling
and grammatical errors or excessive use of capitalization and exclamation
points.
o
Claims
that you have won a large sum of money in a lottery or settlement.
Contact Details:
The registered office of TIKKA LAST MILE is:
TIKKA LAST MILE House,
Harbaa ST. No. 28,
TEL AVIV 6473925,
Israel
The local postal address of TIKKA LAST MILE’s offices can be found
on the Customer Support page and the contact page.
Users can also write to TIKKA LAST MILE for support at its email
address: support@dtdc.co.il
TIKKA LAST MILE reserves the right to amend the Privacy Policy at
any time with or without notice. Please check back frequently in the event of
changes.
The use of the TIKKA LAST MILE website constitutes a user’s agreement to this
Privacy Policy.
